Terms of service

Business clients only

Services are for businesses and store owners, not individual consumers.

Scope

Each job's scope is written in the quote sent before work starts. Anything outside the quote is quoted separately.

How we work and account ownership

Every account (Google, Merchant Center, Ads, Shopify, N8N) belongs to you. We do not take admin access to client Merchant Center or Google Ads; you act inside your own accounts while we guide. On Shopify we only use a limited staff account you grant.

Outcomes and our refund guarantee

Google decides approvals and reinstatements, so we do not promise an outcome or Google's review time. Our commitment on money is the refund policy: for GMC setup and appeals, we refund 100% of the fee if the account is not approved or the suspension is not lifted, on the terms stated there.

Your responsibilities

Everything you declare to Google and to us must be true. You apply the fix list we give you and keep the site as handed over; the refund guarantee applies when you do. We stop work if we find false information, prohibited products or a request to circumvent Google's systems.

Payment

GMC setup 249 USD and GMC appeal 399 USD are paid when you sign up, before the review starts; if the refund conditions are met, we refund 100% (see the refund policy). N8N workflows: 50% deposit, the rest on sign-off. Clients in Vietnam pay by bank transfer; international clients pay via PayPal.

N8N sign-off

A workflow is signed off when it runs correctly on real data against the criteria in the quote. If you do not respond within 5 business days of handover, it is considered signed off.

Deliverables and confidentiality

Reports, fix lists, appeal texts and N8N workflows we hand over are yours once paid in full; we may reuse the generic framework (without your data). We keep the information you send confidential and use it only to deliver the service.

Limitation of liability

Our liability is capped at the fees you paid for the related job. We are not responsible for decisions made by Google, Meta or other platforms.

Work we do not do

Replacement accounts for suspended ones, account sales or rentals, untrue documents, IP-changing or spoofed-browser tools, fake reviews, unsolicited bulk messaging.

Refunds and cancellation

See the Refund and cancellation policy.

Contact

Aurellian Selling Group LLC, 117 S Lexington Street, STE 100, Harrisonville, MO 64701, United States. Email: support@aurelliangroup.com.